ERLuxuries FAQ

What are your payment options?
Zelle, Venmo, paypal, klarna, and credit cards.

Are your items authentic?
Yes, we only sell 100% authentic items. Every piece is carefully inspected and authenticated.

Are items new or used?
All items are preloved and may show signs of wear or natural odors. Please review photos and descriptions carefully before purchasing.

Do you offer payment plans?
Yes! We offer flexible payment plans with a non-refundable deposit. Terms vary depending on the item price.’

What happens if I miss a payment?
Late payments may incur daily fees. If there is no communication, the deposit may be forfeited and the item will be relisted. 

Do you accept returns?
All sales are final. Please make sure to review all details and ask questions before purchasing.

How does consignment work?
We sell your item on your behalf for a commission. Once your item sells and payment is received, you’ll be paid out.

Do you buy items outright?
Yes! Send photos and details of your item, and we’ll provide a buyout offer.

When do I get paid for consignment?
Payout is sent once the item is claimed and the buyer’s deposit is received.